- Information We Collect
a. Personally Identifiable Information. The types of personally identifiable information we collect (directly from you or from third party sources) and our privacy practices depend on the nature of the relationship you have with Davek and the requirements of applicable law. Below is more information on the ways we collect personal information and how we use it.
b. Types of personal information. Davek collects personal information from its current, prospective, and former customers, visitors, and guests (collectively “Individuals”) through the following channels:
- How We Use Your Information
By providing personally identifiable information to us, we are able to perform a number of business functions, such as:
- Provide Products, Services, or Information Requested.
Davek may use information about you to fulfill requests for
products, Services or information, including to:
- Respond to questions, comments, and other requests; b. Provide access to certain features of the Services; c. Personalize product recommendations; d. Communicate with you about logistical matters, including product deliveries and shipping; e. Conduct internal research and development; f. Review and respond to requests for customer support; g. Allow you to register for online profiles or in-person/in-store events.
- Administrative Purposes. Davek may use personal
information for administrative purposes, including to:
- Measure interest in our products and Services; b. Develop new products and Services; c. Ensure quality control; d. Send emails or text messages to the email address or telephone number you provide to us to verify your account and for informational and operational purposes, such as account management, customer service, delivery updates, or system maintenance; e. Process payment(s) for products or services purchased; f. Process applications and transactions; g. Prevent potentially prohibited or illegal activities; h. Maintain and administer our Services; and i. Enforce our Terms of Service
- Marketing. Davek may use personal information to provide
you with marketing materials that may be of interest,
- To notify you about offers, products and Services that may be of interest or about which you have previously expressed an interest (e.g., back-in-stock notifications); b. For other purposes disclosed at the time that you provide personal information; or c. Otherwise with your consent. You may contact us at any time to opt-out of the use of your personal informationfor marketing purposes, as further described in Section 6
- Research and Development. Davek may use personal
information alone or in the aggregate with information obtained
from other sources, in order to help us improve our existing
products and Services or develop new products and Services.
From time to time, Davek may perform research (online and
offline) via surveys. We may engage third party service
providers to conduct such surveys on our behalf. All survey
responses are voluntary, and the information collected will be
used for research and reporting purposes to help us better
serve Individuals by learning more about their needs and the
quality of the products and services we provide. The survey
responses may be utilized to determine the effectiveness of our
Services, various types of communications, advertising
campaigns and/or promotional activities. If you participate in
a survey, the information given will be used along with that of
other study participants.
- Direct Mail, Email and Outbound Telemarketing. Individuals
who provide us with personal information, or whose personal
information we obtain from third parties, may, as permitted by
law, receive periodic emails, newsletters, mailings, text
messages or phone calls from us with information on our or our
business partners’ products and services or upcoming special
offers/events that we believe may be of interest. We offer the
option to decline these communications at no cost by following
the instructions in Section 6.
- Anonymous and Aggregated Information. Davek may use
personal information and other information about you to create
anonymized and aggregated information, such as de-identified
demographic or psychographic information, information about the
computer or device from which you access the Services or other
analyses we create. Anonymized and aggregated information is
used for a variety of functions, including the measurement of
visitors’ interest in and use of various portions or features
of the Services. Anonymized or aggregated information is not
personal information, and we may use such information in a
number of ways, including research, internal analysis,
analytics and any other legally permissible purposes. We may
also share this information with third parties for our or their
purposes in an anonymized or aggregated form that is designed
to prevent anyone from identifying you.
- Shared Content. From time to time, we may offer referral
services of features that allow you to forward or share certain
content with a friend or colleague, such as an email inviting
your friend to use our Services or purchase product from us.
- Other. Davek may use personal information for which we
have a legitimate interest, such as fraud protection or
compliance with legal obligations, or any other purpose
disclosed to you at the time you provide personal information
or with your consent.
4. Cookies, Pixels, and Similar Technologies
Our uses of such Technologies fall into the following general categories:
- Operational. We may use Technologies that are necessary to
the operation of our Services. This includes Technologies that
allow you access to our websites, Services, applications, and
tools; that are required to identify irregular site behavior,
prevent fraudulent activity and improve security; or that allow
you to make use of functions such as shopping carts, saved
search or similar functions.
- Performance-Related. We may use Technologies to assess the
performance of our Services, including as part of our analytic
practices to help us understand how our visitors use our
Services, determine if you have interacted with our messaging,
determine whether you have viewed an item or link, or to
improve our website content, applications, services or tools.
- Functionality-Related. We may use Technologies that allow us
to offer you enhanced functionality when accessing or using our
Services. This may include identifying you when you sign into
the Service or keeping track of your specified preferences,
interests or past items viewed so that we may enhance the
presentation of content.
- Advertising-Related. We may use first-party or third party cookies and web beacons to deliver content, including ads relevant to your interests, on our Services or on third party sites. This includes using technologies to understand the usefulness to you of the advertisements and content that has been delivered to you, such as whether you have clicked on an advertisement. We may also use third parties to serve targeted advertisements to people similar to our customer base (e.g., by uploading a hashed customer list to Facebook Custom Audiences) or incorporating a pixel from the third-party on our Site. Even if you have disabled certain cookies, advertisements may still be displayed to you through these third-party channels.
If you would like to opt-out of the Technologies we employ, you may do so by blocking, deleting or disabling them as your browser or device permits. See Section 6 for additional opt-out options. Please note that blocking, deleting, or disabling these Technologies will affect the functionality of our Services and may prevent you from being able to access certain features.
- How We Share Your Information
We share information collected through the Services with the following categories of parties:
- Vendors and Service Providers. We may share any information
we receive with vendors and service providers. The types of
service providers to whom we entrust personal information
include service providers for: (i) order fulfillment and
warehousing; (ii) web hosting, analytics and related services;
(iii) payment processing, fraud protection, and credit risk
reduction; (iv) customer service activities such as inquiries
and shipping; and (v) in connection with the provision of the
Services. Davek’ policy is to execute appropriate contracts
with service providers that prohibit them from using or sharing
personal information except as necessary to perform the
contracted services on our behalf or to comply with applicable
- Business Partners. Davek may share personal information
with its business partners and affiliates for our and our
affiliates’ internal business purposes or to provide you with a
product or service that you have requested. Davek may also
provide personal information to business partners with whom we
may jointly offer products or services, or whose products or
services we believe may be of interest to you. In such cases,
our business partner’s name will appear, along with Davek.
- Marketing. Davek may allow third party advertising
partners to set tracking tools (e.g., cookies) to collect
information regarding your activities on our Services (e.g.,
your IP address, page(s) visited, time of day). We may also
share such de-identified information as well as selected
personal information (such as demographic information and past
purchase history) we have collected with third party
advertising partners. Advertising partners may use this
information (and similar information collected from other
companies) for purposes of delivering targeted advertisements
to you when you visit non-Davek related websites within
their networks. This practice is commonly referred to as
“interest-based advertising” or “online behavioral
advertising”. We may allow access to other data collected by
the Service to facilitate transmittal of information that may
be useful, relevant, valuable or otherwise of interest to you.
- Professional Advisors: We share personal data with our
legal, financial, insurance and other advisors in connection
with corporate transactions or in connection with the
management of all or part of our business or operations.
- Legal Disclosure / Law Enforcement. We may access, preserve
and disclose your personal information, other account
information and content if we believe doing so is required or
appropriate: (i) to comply with law enforcement or national
security requests and legal process, such as, a court order or
subpoena; (ii) to respond to your requests; (iii) to protect
yours, ours or others’ rights, property or safety; (iv) to
enforce Davek policies or contracts; (v) to collect amounts
owed to Davek; (vi) to comply with records retention
policies; (vii) when we believe access, preservation, or
disclosure is necessary or appropriate to prevent physical harm
or financial loss or in connection with an investigation or
prosecution of suspected or actual illegal activity; or (viii)
if we, in good faith, believe that access, preservation, or
disclosure is otherwise necessary or advisable. In addition,
from time to time, server logs may be reviewed for security
purposes – e.g., to detect unauthorized activity on the
Services. In such cases, server log data containing IP
addresses may be shared with law enforcement bodies in order to
allow them to identify users in connection with their
investigation of unauthorized activities.
- Merger, Sale, or Other Asset Transfers. If we are involved
in a merger, acquisition, financing, reorganization,
bankruptcy, receivership, sale of company assets or transition
of service to another provider, then your information may be
sold or transferred as part of such a transaction as permitted
by law and/or contract. In such event, Davek will endeavor
to direct the transferee to use personal information in a
the time such personal information was collected.
6. Managing Your personal information / Opt-out
We want to communicate with you only if you want to hear from us. You have the right to object to and opt-out of certain uses and disclosures of your personal information. Where you have consented to Davek’ processing of your personal information, you may withdraw that consent at any time and opt-out to further processing by contacting privacy@Davekny.com. Please note that even if you opt-out, we may still collect and use non-personal information regarding your activities on our Service and/or information from the advertisements on third party websites for non-interest based advertising purposes, such as, to determine the effectiveness of the advertisements.
- Email. You can unsubscribe from email, text and phone
communications at any time. If you would like to opt-out of
receiving marketing via email, click the unsubscribe link on
the footer of marketing emails. We will process your request
within a reasonable time after receipt, in accordance with
applicable laws. Davek will continue to send you non
promotional, service emails concerning your account, such as
emails relating to available upgrades, billing and payment
information, outstanding balance on your account, and other
emails relating to your account and/or your use of the Site.
- Direct Mail. If you would like to opt-out of receiving
communication via postal mail, contact privacy@Davekny.com. To learn more about
your rights as a consumer and to receive less national
advertising mail, please visit the Direct Marketing Association
- Account. You may review, update, or modify your account
information at any time by logging into your Davek account.
You may also deactivate or delete your Davek account by
- “Do Not Track.” Do Not Track (“DNT”) is a privacy preference
that users can set in certain web browsers. DNT is a way for
users to inform websites and services that they do not want
certain information about their webpage visits collected over
time and across websites or online services. We do not override
these settings or options. However, in order to access certain
content, features, services, products, or benefits of the
Services, you may be required to provide us with certain
information, including some types of personally identifying
information. If you do not wish to provide such information
through the Service or if you opt to utilize the aforementioned
privacy features of your computer system or web browser, you
may be unable to obtain certain content, features, services,
products, or benefits of the Site.
- Cookies and Similar Technologies. You may stop or restrict
the placement of cookies on your computer or remove them from
your browser by adjusting your web browser preferences. Please
note that cookie-based opt-outs may not be effective on mobile
interfaces. However, on many mobile devices, application users
may opt-out of certain mobile advertisements via their device
settings. The online advertising industry also provides
websites from which you may opt-out of receiving targeted ads
from our data partners and our other advertising partners that
participate in self-regulatory programs. You can access these,
and also learn more about targeted advertising and consumer
choice and privacy, at
www.youronlinechoices.eu/or www.youradchoices.ca/, and
www.aboutads.info/choices/. You can also choose not to be
included in Google Analytics
https://tools.google.com/dlpage/gaoptout. Please note that
cookie-based opt-outs must be performed on each device and
browser that you wish to have opted-out. For example, if you
have opted-out on your computer browser, that opt-out will not
be effective on your mobile device. You must separately opt-out
on each device. Advertisements on third party websites that
contain the AdChoices link, and that link to this Privacy
Policy, may have been directed to you based on anonymous non
personal information collected by advertising partners over
time and across websites. These advertisements provide a
mechanism to opt-out of the advertising partners’ use of this
information for interest-based advertising purposes.
7. Security & Retention
The security of your personally identifiable information is important to us and Davek is committed to handling such information carefully. We maintain physical, electronic and procedural safeguards to guard your personally identifiable information. We use secure socket layer technology to protect the security of your payment information and we encrypt your personally identifiable information when it is sent over the Internet. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security. By using the Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy and administrative issues relating to your use of the Services. If we learn of a security breach, we may attempt to notify you electronically by posting a notice on the Services or sending an email to you. You may have a legal right to receive this notice in writing.
- Children’s Privacy
Our Services are not directed to children under the age of 13. In addition, you are not permitted to use our Services if you do not meet the minimum age requirement applicable to our Services in your jurisdiction. We do not knowingly collect personal information from children under the age of 13. If you learn that your child has provided us with personal information without your consent, you may alert us at privacy@Davekny.com. If we learn that we have collected personal information of a child under the age of 13 (or under the age of 16 in certain jurisdictions, such as EU member countries) we will take steps to delete such information from our files as soon as possible and terminate the child’s account unless we receive verifiable parental consent.
- California Residents
California law requires us to disclose certain information related to our privacy practices, as set forth below.
- WHAT PERSONAL INFORMATION WE COLLECT
The table below identifies the categories of personal information we have collected over the preceding 12-month period, as well as examples in each category. For more information about the personal information we collect, please see Section 2.
Examples of personal information in this Category
Name, email address, billing address, shipping address, phone
Internet protocol (IP) address, billing address, shipping
Internet or other electronic network activity information
IP address, cookie identifiers, mobile carrier, mobile
advertising identifiers, MAC address, IMEI, Advertiser ID, and
other device identifiers that are automatically assigned to
your computer or device when you access the Internet, browser
type and language, geo-location information, hardware type,
operating system, Internet service provider, pages that you
visit before and after using the Services, the date and time of
your visit, the amount of time you spend on each page,
information about the links you click and pages you view within
the Services, and other actions taken through use of the
Services such as preferences
Financial, medical, or health information
Payment information, such as credit card number
Audio, electronic, visual, thermal, olfactory, or similar information
Recordings of customer support calls
Inferences drawn from any of the above information categories
Inferences about the type of products you prefer; demographic
and psychographic inferences
The sources of the personal information we collect above include personal information that you directly provide to us (through the Services), personal information we receive from third party partners (for example, certain marketing, research or survey partners), and personal information that we generate internally. Please see Section 2 for additional details.
- HOW WE USE PERSONAL INFORMATION
- WHAT PERSONAL INFORMATION WE SHARE
- YOUR RIGHTS
As a resident of California, you have certain rights, such as:
- Right to access personal information. You may be entitled to
receive the specific pieces of your personal information we
have collected in the 12 months preceding your request.
- Right to data portability. You may be entitled to receive a
copy of your electronic personal information in a readily
- Right to know. You may be entitled to receive information
regarding the categories of personal information we collected,
the sources from which we collected personal information, the
purposes for which we collected and shared personal
information, the categories of personal information that we
sold and the categories of third parties to whom the personal
information was sold, and the categories of personal
information that we disclosed for a business purpose in the 12
months preceding your request.
- Right to deletion. You may be entitled to request that we
delete the personal information that we have collected from
you. We will use commercially reasonable efforts to honor your
request, in compliance with applicable laws. Please note,
however, that we may need to keep such information, such as for
our legitimate business purposes or as required to comply with
- Right to opt-out of certain sharing with third parties. You
may be entitled to direct us to stop disclosing your personal
information to third parties for monetary or other valuable
consideration. What is covered as a “sale” under California law
is not yet clear, but we currently do not “sell” your
information as we understand it.
You may freely exercise these rights without fear of being denied goods or services. If you are a California resident and would like to exercise one of your rights, please email us at email@example.com. Please note that California law requires us to verify the requests we receive from you when you exercise certain of the rights listed above. We (or third parties we engage to assist us) may ask you to provide certain information to us in order for us to verify the request.
- Additional Topics
Questions or Concerns
If you have any feedback, questions, or concerns regarding privacy, please send us a detailed message to privacy@Davekny.com; we will make every effort to resolve your concerns.